Frequently Asked Questions

 Q: How long does it take to ship my order?

Most purchases will be shipped within 2 days from the date of purchase. If you need to expedite the shipment or have questions about expediting your order, please contact us via email.

Q: How much does it cost to ship?

We offer free shipping for all purchases within 48 contiguous states.

Q: Where will my order be shipped from?

All orders will be cut and shipped from northern California.

Q: How long will delivery take?

Most packages will be mailed via USPS.  It typically takes about 2 days for western states and 5-8 days for eastern states.

Q: Can you ship via UPS or Fedex?

Depending on size and weight of the packages, we may use UPS or Fedex Ground for shipping.

Q: How will my material be packaged to protect it during shipment?

We use heavy duty cardboard boxes and flats to ship our products.

Q: Can I cancel my order?

To cancel your order, please email us immediately at 

An order can be canceled if we haven’t shipped it yet. We generally ship 2 days after orders have been placed.

A custom order can be canceled within 12 hours after it is placed.

Once a custom order is cut, it cannot be canceled, and our return policy will then apply.

For return policy please see


Scroll to Top